Privacy Policy

Privacy Policy

1. Introduction Welcome to Olive Garden Resort. Your privacy is of the utmost importance to us. This Privacy Policy explains how Olive Garden d.o.o. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you visit our website (https://jadrijacampresort.com/) and use our booking services. We are committed to complying with the General Data Protection Regulation (GDPR) and applicable Croatian data protection laws.

2. Data Controller The data controller responsible for your personal information is: Olive Garden d.o.o. Jadrija, Šibenik, Croatia Email: olivegardenresort@gmail.com

3. What Personal Data We Collect When you interact with our website or request a booking, we may collect the following information:

  • Identity Data: First name, last name, and identification documents (ID card or passport) required by Croatian law upon check-in.

  • Contact Data: Email address, phone number, and residential address.

  • Transaction Data: Bank account details used for processing your advance payment, and details about payments to and from you.

  • Technical Data: IP address, browser type, time zone setting, and operating system collected via cookies.

  • Usage Data: Information about how you navigate and use our website.

4. How We Use Your Data We use your personal data for the following purposes:

  • To process and confirm your booking requests.

  • To communicate with you regarding your stay, special offers, or customer service inquiries.

  • To register your stay with the Croatian Tourist Board’s mandatory eVisitor system, as required by the Croatian Tourist Tax Act.

  • To issue legal invoices in compliance with Croatian accounting and tax regulations.

  • To improve our website functionality and user experience.

5. How We Share Your Data We do not sell your personal data to third parties. We only share your data with:

  • Government Authorities: Specifically the Croatian Tourist Board (eVisitor) and tax authorities, as legally mandated.

  • Service Providers: IT support, hosting providers, and banking institutions (such as Erste&Steiermärkische Bank d.d.) strictly for the purpose of facilitating your booking and processing payments.

6. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements under Croatian law (e.g., invoices must legally be kept for up to 11 years).

7. Your Legal Rights (GDPR) Under the GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of incomplete or inaccurate data.

  • Request erasure of your data (where there is no overriding legal obligation for us to retain it).

  • Object to or restrict the processing of your data.

  • Request the transfer of your data to another party. To exercise any of these rights, please contact us at olivegardenresort@gmail.com

8. Cookies Our website uses cookies to distinguish you from other users, providing a better experience when you browse. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.